WIH Resource Group 

Competitive pressures and demands for higher efficiency at lower costs continue to be the primary challenges for solid waste service providers. In addition, the growing national trend toward privatization requires that the public sector be competitive with private sector delivery of solid waste services. 

We apply our Operational Performance Assessment (OPA) Program expertise to assist our clients in both the public and private sector in remaining competitive in the marketplace.

While specific challenges differ between companies and  communities, the underlying issues are often the same: increasing costs, growing customer demand, and optimizing efficiencies. WIH Resource Group works with clients to determine if their costs and service levels are competitive. We help our clients optimize their operational performance in providing solid waste and recycling collection services, procesing, transfer, disposal and vehicle routing, to manage costs and ensure service levels remain high.  Moreover, our projects have assisted numerous solid waste departments and private sector companies reduce operating costs while actually improving customer satisfaction.

Aiding in the transition to service excellence, our experienced team successfully implements a strategic approach to optimizing efficiency and implementing change to improve performance. We help reach our clients' long-term goals through gauging operational efficiency and benchmarking performance against other service programs.

Our broad understanding of the solid waste industry often bears the greatest rewards when used in the planning process because our experience helps our clients tailor their management strategies to maximize the effectiveness of their efforts.

Having completed hundreds solid waste management plans nationwide, our team is thoroughly versed in the technical, financial, regulatory, business, environmental and social issues surrounding solid waste system planning, operations and management.

Understanding the sources and characteristics of a community's solid waste streamis fundamental in selecting and designing appropriate components of an efficient,cost-effective solid waste management system. WIH Resource Group works from a time-tested framework of proven procedures and tools. Our industry-experienced teams combine these procedures with detailed analytical expertise to develop interactive models that aid communities in long-term planning and improve system operations.

Our experience is based both on "hands-on" and "academic" experience, interactions with clients and projects, which enables us to gain direct knowledge of potential problems. From this position, we create innovative, practical, and implementable solutions. We believe the best approach is derived from the unique needs of each client.

Perhaps the most critical need of any solid waste system is being knowledgeable of the market environment in which it operates and developing a strategic plan to achieve specific financial and service goals. WIH Resource Group has a history of assisting clients in realizing such goals by facilitating critical strategic planning processes– an essential component of all of our long-term planning efforts.

Our world is clearly changing and at an accelerated pace.  A stressed natural environment, volatile energy costs, global climate change and pressing social issues affect everyone, presenting new and substantial challenges for future generations.  WIH Resource Group is committed to applying our technical skills and business insight to help clients confront these challenges while fostering sustainable business practices.

Although the term "sustainability" may have many definitions, the basic concept related to business is clear: balancing economic, environmental, and social factors creates business practices that can endure. Addressing these objectives simultaneously provides a basis for stimulating technological innovation, advancing competitiveness, ensuring resource stewardship, and improving quality of life.

WIH Resource Group clients achieve sustainability goals by looking to the "triple bottom line" of economic, environmental, and social metrics to guide both short- and long-term decision making.

Today, many local governments, utilities, and private industry entities are struggling with how to best provide, manage and integrate "green" practices while maintaining their position in a competitive marketplace. In many cases, detailed initiatives have been adopted - including renewable energy portfolio standards and recycling and conservation programs - but overall program success remains elusive.

The lack of success points to the need for organizations to develop comprehensive, integrated strategies for navigating through the array of sustainable and green options prior to developing an implementation plan. At WIH Resource Group, we facilitate this process for our clients by:

Our goal is to help our clients achieve their long-term objectives for sustainability by helping to transform their businesses and minimize their footprint on the environment.  Leaders across all industries are already driving value throughout their organizations by adopting sustainability management strategies - and so can you.

Understanding costs, revenue and asset value is critical to making financially sound decisionsconcerning solid waste utilities.  WIH Resource Group brings this understanding to each of our projects as our financial and appraisal teams emphasize independence and the ability to provide clients with sound and accurate analyses.

Some of the most important decisions affecting the long-term health and stability of organizations are made during financial planning efforts. The ability of rate structure to cover both short- and long-term costs is a basic requirement. Project funding is another area where careful analysis is critical. As pressures continue to mount from increased customer demand and new regulatory mandates, the need to operate under a thoroughly conceived plan becomes even more significant.

WIH Resource Group and its affiliates are leading provider of financial studies and analyses to public utility systems that help  alleviate these concerns. We have developed a broad variety of rate models that allow solid waste clients to determine cost-of-service and design rates that maintain financial integrity while encouraging waste reduction and recycling.

Our experience ranges from strategic and tactical system planning to cost-of-service and financial planning. However, unlike most firms that perform these studies, we bring hands-on operational expertise to our projects which gives us the unique ability to understand solid waste systems from the inside out. When combined with our financial, accounting, and rate setting knowledge, we are able to generate accurate and equitable rate structures that are realistic and implementable.

Our financial expertise also includes asset appraisals. Knowing the value and condition of your solid waste facility provides options that can benefit your customers from a service and financial perspective.  Among WIH Resource Group's staff are Certified Professional Accountants, that routinely perform over fifty solid waste and recycling program rate studies annually for various jurisdictions throughout the United States.

The WIH Resource Group's Team has diverse experience in development of recycling programs.  With our unique belnd o public/private experience, we conducted a wide range of studies addressing multiple issues, such as materials marketing, collection efficiencies, economic impacts, Pay-As-You-Throw and greenhouse emissions reduction.

WIH's Team of industry experts have assisted communities and private sector companies in creating or improving their recycling collections and processing and end markets programs.  Aligning with our clients, WIH Resource Group continues to support the changing marketplace as it has shifted to embrace new concepts such as single-stream recycling and sustainability which are fueled by the need to meet high diversion goals, improve commodities' quality and reduce cost.

As a leading industry consultant, we are involved in designing, implementing and evaluating sustainable solid waste programs that range from residential curbside and drop-off recycling programs to major commerical and industrial waste reduction policies.

We assist communities in preparing and meeting long-term recycling goals through innovative means such as organic materials management and demolition materials recycling.

We also assist industry in its quest to improve recycling programs. Today, it makes economic sense for businesses to work to minimize their footprint on the environment. Clients are looking to WIH Resource Group for opportunities to make a difference, embarking on sustainability initiatives that include long-term goals of implementing waste minimization programs. We partner with our clients to characterize their waste streams and identify new opportunities for waste reduction and recycling.